Shipping Policy

Thank you for visiting and shopping with us.
 

Below are the terms and conditions of our Shipping Policy.

Shipment processing time
 

  • We take 1-3 business days to process the orders.
  • Shipping and delivery of orders are not active on weekends and holidays.
  • In holiday seasons or high inflow of orders, there is a possibility of the orders getting delayed. We will notify you accordingly via email or phone, or text and keep you updated in case of delays. Please bear with us in those critical circumstances.


Shipping charges & Delivery estimate
 

  • We provide free shipping.
  • It normally takes 5 to 7 days for delivery of your product after it is shipped. But due to COVID 19 issues it can be delayed.


Shipping Availability
 

  • India Only


Shipment confirmation & Order tracking
 

  • Once we ship your orders, we will send you a confirmation email that will enclose all the order details, tracking id, and the link, with the help, you can track your order.


Customs, Duties, and Taxes
 

  • Prickly Pear India will notify you if there are any customs or additional taxes are applied to your order.


Damages
 

  • Prickly Pear India is not liable for any products damaged or lost during shipping.
  • The responsibility of any damaged delivery is to be solely born by the carrier.
  • You need to save all packaging materials and damaged goods along with the unpacking video or photos, if possible, to strengthen your claim application.


Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • By email: ccare@cecllp.in
  • By phone number: +91 7359 777 800

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Ravina Vachhani

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